Privacy notice

JustNearby is operated by Systra AI Ltd, registered in England and Wales, company number 16068749. Registered office: 4 Pallister Road, Clacton-on-Sea, England, CO15 1PQ. Systra AI Ltd is the controller of the personal data described here, and is registered with the Information Commissioner's Office (registration number ZC298084). Email hello@webfreezee.co.uk about your data; Webfreezee looks after this mailbox for Systra AI Ltd.

Business listings

Listings show business information: a business name, what it does, where it is and how to contact it. We collect it from:

• official public registers: Companies House, the Food Standards Agency's food hygiene ratings, the Care Quality Commission's care directory, DVSA's MOT test centres, Ofsted's register of childcare providers (nurseries and holiday clubs only, never childminders working from home), the Charity Commission's register of charities and the NHS Organisation Data Service;
• the business's own website, which we find from its name or from a web search, or from a website address held in our own sales records (Webfreezee's), and which we only use when the site is plainly that business's own;
• the business itself, when an owner claims or adds a listing;
• visitors, who can suggest a missing phone number or website. We check every suggestion by hand before it appears.

Register data is public sector information licensed under the Open Government Licence v3.0. We don't copy other directories, review sites or map services. Short descriptions of what a business does may be written automatically from its own website, and owners can change them at any time.

Our lawful basis is legitimate interests: running a useful public directory of local businesses. We've weighed that against the interests of the people behind the businesses, and keep a written assessment. We record where each listing came from and when we last checked it.

Some businesses are sole traders, so a listing can include personal data. We only publish contact details the business already publishes for customers. For charities we show only the town and website, never the contact address or phone on the charity register, which often belong to a trustee. We leave out care services in people's own homes, such as supported living, and childminders.

When a business publishes an email address on its own website, we may keep it, but we never show it on the site. We use it only to send that address a sign-in code if someone asks to claim the listing with it, and, for limited companies only, to tell the business once about its listing, with a clear way to opt out.

We keep a listing while the business is trading and listed, or until it's removed. A removed listing stays removed: we keep a short record of it so the next update doesn't add it back.

Removing or correcting a listing

You can object to a listing at any time. Use the “Report or remove this listing” link on its page, or email hello@webfreezee.co.uk. We look at removal requests within two working days and act within one month at the latest. If we remove or restrict a listing ourselves, we tell the owner why.

Emails from us

We follow UK GDPR and PECR. We email limited companies about their listing with a clear way to opt out, and sole traders and partnerships only with their consent. We never sell data.

Your account

If you sign in, we keep your email address and which listings you manage, to provide the account you asked for (contract). Sign-in codes expire after 15 minutes. A cookie keeps you signed in for up to 30 days. Ask us to close your account at any time and we'll delete its details, apart from payment records we must keep by law.

Payments

If you pay for Enhanced or a sponsored place, Stripe takes the payment. We never see or store your card details. We keep a record of your plan, its dates and its status, and Stripe keeps invoices and payment records, for six years after the end of the tax year they relate to, because tax law requires it (legal obligation).

Messages and reviews

If you message a business through its listing, we send your name, contact details and message to that business by email and keep a copy in its owner's account for 12 months, so the owner can reply (legitimate interests). It's deleted sooner if the listing is removed.

If you write a review, we show the name you choose, never your email, and keep the review while it's published (legitimate interests). You can change your review at any time, or ask us to delete it. Reports about reviews or listings are kept for two years, so we can show how we handled them.

Visitors

We count listing views and clicks, without cookies, to show owners how their listing performs. If you agree to analytics cookies, we also use Google Analytics to understand how people use the site (consent); you can withdraw that at any time from “Cookie settings” at the bottom of any page. We don't use advertising trackers. When you use “Near me”, your location is used for that search only and isn't stored. To stop abuse, we briefly use your IP address to limit how often forms can be sent; these records are deleted within two days. Street maps load map images from OpenFreeMap (openfreemap.org, using OpenStreetMap data), which receives your IP address to send them; no cookies are set. See cookies.

Who processes data for us

• Cloudflare, which hosts and delivers the website.
• Supabase, which hosts our database and file storage.
• Resend, which sends our emails.
• Stripe, which takes payments for paid plans.
• Groq, whose AI service writes short business descriptions from a business's own website text.
• Tavily, a search service we use to find a business's own website from its name and town.
• OpenFreeMap, which supplies the street map images.
• Google, which provides Google Analytics and Google Tag Manager, only if you agree to analytics cookies.
• Webfreezee, which runs this mailbox and the directory for Systra AI Ltd.

Some of these providers process data in the United States or elsewhere outside the UK. Where they do, they use safeguards recognised under UK law, such as the UK International Data Transfer Addendum or the UK Extension to the EU-US Data Privacy Framework.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, ask us to restrict how we use it, ask for data you gave us in a portable format, or object to how we use it, by emailing hello@webfreezee.co.uk. We reply within one month. You can also complain to the Information Commissioner's Office: see ico.org.uk/make-a-complaint.

See also our terms. Last updated 11 November 2026.