Look at their own work
Most local businesses post recent work on their website or social media. Photos of real jobs, haircuts or events tell you more about their style and standards than a slogan.
Ask the simple questions
What is included in the price? How long will it take? What happens if I need to cancel? A good business answers clearly and in writing if you ask.
Check the registrations that apply
- Food: check the food hygiene rating on the Food Standards Agency website (ratings.food.gov.uk).
- Tattoos and piercing: studios and artists must be registered with the local council.
- Podiatrists and chiropodists: must be registered with the Health and Care Professions Council.
- Driving instructors: must be DVSA approved and display a badge in the windscreen.
- Solicitors: regulated by the Solicitors Regulation Authority, with a public register.
Insurance and safety checks
Businesses that come into your home, hold your keys or look after your pets or children should have public liability insurance. For work with children, ask about DBS checks.
Buy local
Using a local business keeps money in your area and usually means someone nearby you can talk to if something needs putting right.